AMSG team members working in the conference room with CEO Jim O'Farrell.

Technology, Information, & Knowledge Management Support Services

We are AMSG: Support for Acquisition and Financial Support Services for Government, Federal, and Commercial Agencies

At AMSG, an SDVOSB Government contractor, we take a disciplined approach to managing technology, information, and knowledge. Our integrated processes help organizations capture, evaluate, and share critical information assets for Federal contracts and beyond.

What is Knowledge Management?
Today’s knowledge management goes beyond organizing information—it’s about creating systems that foster collaboration and efficiently transfer both tacit (unwritten) and explicit (documented) knowledge. Our services are designed to streamline and enhance the flow of information through structured processes and technology.

How we can help

AMSG offers tailored solutions across Technology, Information, and Knowledge Management. We leverage the CRISP-DM methodology to build predictive analytics that use machine learning, classical statistics, and rule-based modeling to generate reliable, data-driven insights. These solutions help organizations analyze trends, evaluate program effectiveness, and improve decision-making.

Our application development services include risk management, system integration, and process reengineering to enhance efficiency and reduce costs. We specialize in developing user-friendly applications and automated dashboards using technologies such as ASP.net, SharePoint, and SQL Server, among others.

Since 2015, we’ve supported the US Army Training and Doctrine Command (TRADOC) with innovative knowledge management solutions, improving operations across over 5,000 SharePoint sites nationwide. We also provide consulting and integration services for the Veterans Health Administration (VHA) and the Department of Homeland Security’s Science and Technology Directorate.

Our Data & Analytics Capabilities

At AMSG, we follow the Cross Industry Standard Process for Data Mining (CRISP-DM) methodology to create and refine predictive analytic solutions. CRISP-DM is a well-established framework that outlines the precise steps needed to build and deploy statistically robust predictive models. By leveraging a combination of rule-based modeling, classical statistics, and machine learning, we ensure that no single approach dominates—allowing us to choose the best tool for each unique problem.

We rigorously evaluate various methods to find the optimal solution for every use case. Our models are rooted in scientific principles, delivering reliable, accurate predictions backed by sound statistical analysis. CRISP-DM also serves as the foundation for developing a comprehensive analytics platform, used across the VA, to support descriptive, exploratory, and predictive analytics.

Our approach recognizes that data is often incomplete or imperfect. We design models that not only address these challenges but also provide valuable insights. Whether analyzing spend, market intelligence, or contract data, we help track trends, assess program effectiveness, identify improvement opportunities, and measure compliance.

Our Program & Portfolio Capabilities

At AMSG, our approach to program and project task management embraces the constant change that comes with every project. By doing so, we help reduce costs, streamline operations, and mitigate risks. We work closely with Government Program Managers to ensure projects stay on track, meeting expectations for scope, budget, and schedule. This includes identifying documentation needs, coordinating their development, and tracking issues raised by users.

Our risk-based management approach is rooted in the Project Management Body of Knowledge (PMBOK®) and highlights the importance of well-designed, effective project governance. We continuously refine this framework to support program management, business process transformation, and system implementation projects.

Through our structured Quality Control Plan (QCP), we follow industry-standard practices for deliverable development and review, performance metrics reporting, and tracking project schedules and costs. We also use agile techniques to keep teams aligned, engage stakeholders, gather feedback throughout the process, and minimize rework. Our disciplined approach, certified by ISO 9001, ensures that we execute all programs in compliance with these proven industry methodologies.

Our Application Development Capabilities

AMSG’s application development support covers everything from risk mitigation and requirements management to testing, deployment, and production support. We use Business Process Analysis and Reengineering (BPR) to align operations, achieve strategic goals, and boost efficiency, ultimately reducing costs and increasing value. Through in-depth contract analysis, we help identify inefficiencies and redundancies that guide leadership decisions.

We implement the right tools and design processes that minimize user input while delivering effective solutions. For example, we deployed Microsoft Project Server (MSPS), providing real-time data access for decision-making and automated reporting for Program Management Reviews (PMRs).

Our team is skilled in web database applications and services, with expertise across technologies like SharePoint Designer, ASP.net, SQL Server, and more. Our developers are fluent in a range of programming languages, including JavaScript, VBScript, and ColdFusion, ensuring versatile and tailored solutions.

Our Instructional Systems Design Capabilities

AMSG utilizes the industry-standard Analysis, Design, Develop, Implement, and Evaluate (ADDIE) model to ensure that training is designed and developed to meet the needs of adult learners. In our approach, we emphasize thorough requirements gathering and planning to create training that not only achieves the desired results but is also adaptable over time. Our instructional designers take sustainment and maintenance into account early on, ensuring that course content can be easily updated to reflect changes in policy, systems, procedures, or strategic initiatives.

A critical aspect of the ADDIE model’s implementation is focusing on the outcomes that matter most to the organization. Each phase is customized to fit the type of training and the level of effort needed to meet the performance goals. This tailored approach allows us to concentrate resources on rapid prototyping in the areas that are crucial to achieving the objectives.

For every training requirement, we develop a comprehensive project plan with assigned resources as part of our Integrated Master Schedule (IMS). This includes coordinating logistics, preparing training materials, developing instructor guides, organizing stakeholder testing, and delivering and tracking the effectiveness of the training.

What Our Customers Say

At TRADOC HQ, AMSG Communications and Graphics Support personnel received the following Customer Satisfaction comments:

  • “We just met with the customer this morning, presenting your F-Z pattern as a prototype model. They loved it with a Capital L”
  • “WOWZERS!! They all look amazing! LOVE the creativity. Great Job”
  • “These are amazing. The hardest part for me now will be picking the best of these”

Service-Disabled Veteran-Owned Small Business Contracting

What is an SDVOSB?

A Service-Disabled Veteran-Owned Small Business (SDVOSB) is a Veterans Affairs-certified small business majority owned and controlled by a service-disabled veteran. SDVOSB companies ensure that our nation's veterans can continue the valuable work of serving their country with pride, resolve, and dignity as business leaders within the private sector.

About AMSG

Our Certifications (SDVOSB, V3, ISO):

VA (Veterans Affairs) SDVOSB Certification (Veterans Benefits Act of 2003)
ISO 9001:2015 Certified for operating a Quality Management System
Virginia Values Veterans (V3) Certification for taking steps to implement nationally-recognized best practices in recruiting, hiring, and retaining highly-skilled and dependable Veterans.

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Why partner with an SDVOSB?

By partnering with an SDVOSB like AMSG and assisting in their work of supporting and executing critical government contracts- you are joining a vital mission to create further access, opportunity, and success for our veterans nationwide.

Join our mission