AMSG Awarded a $1.8M Contract for Operational Assessment and Change Management Support Services for the Veterans Benefits Administration (VBA) Office of Strategic Initiatives and Collaboration (OSIC)
May 5, 2020
Advanced Management Strategies Group (AMSG), a Service-Disabled Veteran Owned Small Business (SDVOSB) announced today that AMSG was awarded a $1.8M contract over 1.5 years, if all options are exercised, to provide operational assessment and change management support services to assist Office of Strategic Initiatives and Collaboration (OSIC) with customer intelligence, design, engagement planning, project management, performance assessment, and business process reengineering. Veterans Benefits Administration (VBA) Office of Strategic Initiatives and Collaboration (OSIC) serves primarily as the internal consulting organization for VBA providing oversight, management, and implementation of VBA’s enterprise-level ideation initiatives and collaboration portfolio.
AMSG has partnered with Strategic Resilience Group, LLC (SRG) to provide assistance in developing assessment instruments that will focus on improvements to how management support services are delivered in VBA. The assessment will include defining the current state, benchmarking to identify best practices, and creating a future state that ensures the delivery of world-class management support. The VBA will use AMSG’s assessment results to develop and refine outreach, education, messaging, and planned partnerships to enhance delivery and utilization of Government benefits and services offered to service members identified in their short and long-term transition goals.
AMSG is focused on advancing the delivery of Veterans benefits and services, as well as promoting changes to VBA strategy, plans, and processes needed to better serve the Veterans. AMSG provides assistance to OSIC in utilizing human-centered design principles, collaborative solutions, and continuous process improvement methodologies to facilitate the coordination of a wide-range of activities. AMSG provides dedicated resources for operational assessments.