If you asked me to name my career superpower, I might not have a traditional answer. As a multimedia specialist, my job is to transform concepts into clean, compelling deliverables. On the surface, that might sound like task-based design work—but it goes much deeper than just making things look good. Every graphic, video, or visual I create is shaped by the content I absorb. And through that process, I’ve discovered that curiosity is the driving force behind it all.
In a time when technology evolves rapidly and government priorities constantly shift, it’s easy to feel reactive. But curiosity keeps you proactive. It helps you connect the dots others may overlook and empowers you to ask questions like “Can I learn more about that?” Or “Can I join this meeting?”
That mindset led me to explore Knowledge Management (KM). It wasn’t part of my official role, but I believed that understanding the why behind my work would make my output stronger. So I asked questions, observed conversations, and immersed myself in more than just assignments. The result? My deliverables improved—and more importantly, I found new ways to collaborate, contribute, and add value across teams.
Curiosity doesn’t mean having all the answers. It means being willing to go find them. Whether you’re in IT, logistics, multimedia, or management, asking questions and thinking beyond your checklist is what transforms you from a doer into a driver.
If you’re unsure where to grow next in your career, start by getting curious. Explore a neighboring field. Pick a coworker’s brain. Ask “Why?”—and then ask it again. You never know where it will take you, but it will always move you forward.
Curiosity is also central to how Knowledge Management functions—it drives us to ask, learn, and share. KM is just one branch of what we do, but the more I explore, the more I find myself absorbing insights from nearby teams: process improvement, training, development—you name it. I may have been hired as “the multimedia person,” but at this point, I’m more of a professional knowledge sponge with a design toolkit. That curiosity has helped me deliver more strategic work—and become a better teammate in the process.
Big shoutout to my coworkers—who are not only brilliant and easy to learn from, but even better to work with. You’ve made being curious feel like a team sport.
By Karin Kleps, Multimedia Specialist