Project Manager




AMSG is seeking a Project Manager in support of the Federal Trade Commission’s Organizational Development/Business Process effort.

Location: Federal Trade Commission, Washington, DC
Education: Bachelor’s Degree and Project Management Professional (PMP) Certification
Years of Experience: 10 years of experience with status reporting, risk and change management, and communications flow amongst the client leadership and client stakeholders
Clearance Requirements: Public Trust
Job Type:  Full Time

General Description: The Project Manager for Federal Trade Commission is responsible for working with internal groups on reviewing, analyzing, and evaluating business processes, business systems and user needs to achieve process and change improvements and to improve overall business results. The Project Manager specialize in the following areas: business process analysis and reengineering, change management and measurement, and/or process-driven requirements.

Specific job responsibilities may include, but are not limited to:

  • PM will provide consistent communication and updates on project performance, schedules and resources
  • Manage and coordinate internal and external communications
  • Drive achievement of projects/program success factors
  • Develop project plans and track project schedules and milestone completion
  • Researches best business practices within and outside the organization to drive improvements to business strategy, policy and processes
  • Evaluates process tools, best practices and industry trends to support program development, process improvement and/or change management initiatives using Agile and/or Lean methodologies
  • Develops and implements processes to establish and maintain quality standards of existing products and services
  • Develops policies, methods, and procedures supporting and leading to improvement of business processes and in support of change management
  • Automation of recurring processes
  • Development of requirements for tools and applications to further automate recurring activities
  • Support rapid deployment of short and long term solutions to satisfy business needs
  • Provides consultation on the use of re-engineering techniques to improve process performance and product quality
  • Ensure that changes are deployed in a consistent, timely fashion that manages the risk of change, minimizes disruptions to the target environment, and provides a framework to ensure that changes are successfully implemented continuity
  • Organizes, leads and facilitates cross-functional project teams
  • Has mutual ownership and accountability with team member on the projects and tools they support
  • Understands the interdependent architectures, systems and services between multiple functional areas
  • Successfully builds and manages relationships between various division and corporate contacts to fully meet their business process and change management needs
  • Delivers presentations and training courses including measurement, analysis, improvement, and control
  • Plans, performs, and implements process improvement and/or change, event, incident, configuration, root cause, or asset management initiatives
  • Responsible for facilitating meetings and presentations to senior leadership
  • Provides input into the planning, organization, implementation, and monitoring of management processes, tools, risk, issues, opportunity management
  • Develops analytical tools and modeling of complex operations systems and processes
  • Leads small teams of analysts on special projects or major operational studies
  • Conducts readiness assessment of processes, evaluates results, and presents findings in a logical and easy-to-understand manner
  • Contributes to the development of long-term strategy for specific functional areas
  • Proactively identifies ways to improve functional process and procedures; makes recommendations to leadership

Required Qualifications:

  • Bachelor’s Degree and 10 years of experience developing process, change management models, or methods and procedure documents
  • Project Management Professional (PMP) certification from the Project Management Institute (PMI)
  • Demonstrated problem solving and analytical thinking skills
  • Thorough understanding of project/program management
  • Strong facilitation, presentation, and communication skills
  • Ability to effectively interface with all levels of internal and external customers
  • Must be able to work well as a team member in a fast-paced environment with limited direction
  • Customer-centric mindset, ability to translate customer issues/needs into profitable business solutions
  • Exceptionally self-motivated, directed, and detail-oriented
  • Ability to work very independently with minimum direction
  • Must be able to learn, understand and apply new technologies
  • Excellent organizational, analytical, and problem-solving abilities

Desired Qualifications:

  • Agile Certification
  • Lean Six Sigma Greenbelt Certification
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